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Pricing
Prices
are according to category of accommodations, vehicles and others services
mentioned on each programme.
Reservations
The reservation should be sent by fax, mail, or e-mail
to:
Sinhcafe-Opentour
Add : 114 Hang Bac ST - HANOI - VIETNAM
Tel : (84.4) 9260736
Fax
: (84.4) 9260736
Hotline
: 84.4.9124340
Email
: sinhcafehanoivn@hotmail.com
The reservation is validated only
if you have received a confirmation of SINHCAFE TRAVEL and upon your
payment of deposit.
Confirmation [ Top]
You should acknowledge
your reservation by fax, mail or e-mail to SINHCAFE-OPENTOUR at least
10 working days before your arrival in Vietnam. Your reservation is
valid only if you have already acknowledged your reservation.
Cancellation [ Top]
If a client decides
not to participate in the tour, the deposit will be retained to cover
cancellation charges.
If you cancel 30 days before your
arrival, deposit is full refundable.
If you cancel 10 -20 days before your arrival, 50% of deposit
is refundable.
If you cancel less than 10 days before your arrival, deposit
is non refundable.
Deposits [ Top]
A deposit of 25 %
of the tour price per booking is required within 14 working days before
your arrival.
Deposit should be sent by bank draft or transfer to the bank account
of SINHCAFE TRAVEL.
Payments [ Top]
By
bank transfers :
Travellers’ cheque: Only
after the agreement of the two parties; in this case, 2.5% of expenses
are charged by customer.
Credit card: [ form
of authorization ] For payment by credit card, 3% of expenses
are charged by customer who has to fill in the form and make a copy
of his credit card, then both documents must be faxed to the following
number: (84.4) 9260736. The form and photocopy of your credit card
must be sent to SinhCafe Open Tour which are regarded as the final and
legal proof of your payment for SinhCaf e- Open Tour.
As the payment has been made, SinhCafe Open Tour will draw up a confirmation
which is handed out to the customer when he is arrived in Vietnam.
Insurance [ Top]
Upon request. Insurance
fee is 1.5USD per day per person, covered with accident insurance
up to 10000 USD ( Ten thousand US Dollar) by Vietnam Insurance Company
“BaoViet”.
Meals [ Top]
According to many
types of our programmes, breakfast is not always included, and therefore
you can make a choice for your convenience. Generally in remote areas,
we recommend you having Sinhcafe - Open tour take care of your meals because
it’s probably more expensive and quite difficult for you to
arrange it on your own.
Budget
hotels: Generally these are small guest houses or mini hotels:
basic room with or without A/C, separate bathroom.
Standard
hotels: The standard of accommodation. A/C, satellite T.V, hotel
restaurant for breakfast, telephone at reception, equal 2stars to
3 stars international hotel.
Deluxe
hotels: Equal 3stars to 5 stars international hotel. A/C, 24 hour
room service, often large rooms and good views, choice of oriental
and western cuisine, telephone in each room, business centre, etc.
NOTE:In
some areas, especially in remote areas, there is no choice of standard
or deluxe hotels, but sometimes there is only budget, or there is
only guest house with basic condition.
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